If you believe that you are due a refund, please contact us to discuss your circumstances.
Sometimes it's easy to forget when your subscription is due to be automatically renewed. We look at each case individually, but we will sometimes refund the most recent payment if your account has not been used to send or receive messages.
Please do not contact your bank/card provider to cancel payments or issue a refund. Banks usually charge a fine for refunds (known as a 'chargeback') and this can sometimes mean that payments are marked as fraudulent. This can result in your Christian Connection account being closed on a permenant basis.
Get in touch and we'll see if we can help.
You can cancel future payments in your account settings. Find out how.