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Featured articles

• I forgot my password
• Why should I pay to use Christian Connection?
• How can I contact you?

The Christian Connection Service

• Why should I pay to use Christian Connection?
• How is Christian Connection different?
• I'm disappointed and wish to make a complaint
• Which countries are you in?
• Can I message someone in another country?
• What happens when I press the heart icon? ♡
• How do we define “Christian”?
• Is Christian Connection open to LGBTQ people?
• View all articles in “The Christian Connection Service”

Logging On

• I forgot my password
• Why do I sometimes need an access code to log in?
• How do I use Private Browsing or Incognito Mode?
• How do I confirm my email address?
• I can't log in with my email address, or need to change it.

Your Profile & Photos

• How do I stop other members seeing when I've viewed their profile?
• How do I hide my profile to make it invisible?
• How can I stop a member from appearing in my searches?
• How do I unhide someone?
• Do I have to answer all the profile questions?
• How do I use the Discover filters?
• What kind of photos should I add to my profile?
• Can I change my username?
• View all articles in “Your Profile & Photos”

Membership & Subscriptions

• How much does Christian Connection cost to join?
• How can I cancel my full subscription membership?
• How do I close my account?
• Can I get a refund?
• In what circumstances could membership be refused or cancelled?
• What happens to my membership after it expires?
• When does my membership expire?
• Why have I been charged again?
• View all articles in “Membership & Subscriptions”

Messages

• How do I stop getting email notifications?
• What is a Wave?
• Why didn't I receive a new message notification?
• Why has no one replied to my messages?
• Where's my new message?
• Why do I get "New message" notification email after my membership has expired?
• Where is the "Seen at" time on messages?
• Why are emails to my BT email address undeliverable?
• View all articles in “Messages”

Christian Connection App

• How can I cancel my App Store Subscription?
• Where can I download the Christian Connection App?

Events

• What are Meetups?
• How can I set up an Online Meetup?
• What events do you run?

Privacy, Safety & Security

• What can I do to protect my privacy and security on Christian Connection?
• How am I protected from people who may try to misuse this website?
• How do I block someone?
• Safety Online and Offline with Christian Connection
• Meeting up - Safety advice for dating
• Why is the Christian Connection site being blocked?
• How can I set up online parental controls?
• Someone has asked me for money. What should I do?
• View all articles in “Privacy, Safety & Security”