Messages

How do I stop getting email/SMS notifications?

You can unsubscribe or select which notifications you want to receive

What is a Wave?

A wave is a simple way to say “hello” and start a conversation.

Why has no one replied to my messages?

Why do I get "New message" notification email after my membership has expired?

Where is the "Seen at" time on messages?

Why are my emails marked as undeliverable?

Sometimes emails from Christian Connection can be returned as spam. Find out why, and what steps you can take to fix it.

Why can I only view recently sent messages?

Where are my Favourites and Fans?

Favourites and Fans are now called Likes

What is Video Chat and how can I use it?

The new experimental feature allows you to chat over video from your mailbox

What's the icon with the tick in a heart?

When you both like each other's profile, you'll see this icon

How do I snooze phone notifications at night?

Here's how to turn off message notifications so they don't disturb you while your sleeping

How do I delete messages?

Use the Edit link to delete conversations from your messages inbox

Why is there a dot next to someone's name?

You may see a pink or green dot beside someone's username. What does this mean?

Should I keep messaging someone who hasn't replied?

It best to wait for a response before following up.

How do I restrict who can message me?

Turn on Mutual Messaging to make sure only members you have liked can send you messages.

Is there a limit on the number of waves I can send?

Why has the person I want to write to disappeared?

How can I get more messages?

Those who send, shall receive.